Applications Development

We co-create digital solutions that are user-tested, refined through iterations, and ready to deliver impact at scale. From concept to implementation.

Incubated solutions

USE CASE DEVELOPMENT

Turn strategy into scalable
digital use cases.

Problem-to-solution mapping Translate strategic goals and operational pain points into high-impact digital use cases.
Supervisor-centred design. Co-design solutions grounded in real user journeys, regulatory goals, and institutional context.
Tech and data alignment. Define precise technical and data requirements to ensure feasibility and future scalability.

DESIGN SPRINT & PROOF OF CONCEPT

Fast-track innovation.
Evidence-based. User-centric.

Cross-functional collaboration. Unite data experts, supervisors, IT, and leadership in a shared design environment.
User-centred innovation. Co-create solutions rooted in real pain points, workflows, and institutional priorities.
Tangible outcomes. Deliver validated proofs of concept, including data models, interfaces, and process flows.
Momentum for scale. Lay the groundwork for rapid prototyping, procurement, and deployment — without vendor lock-in.

Iterative Prototyping with de-Risked Procurement

Test ideas. Build fast.
Validate with users.

Agile prototyping in context. Build and test working solutions in real-world environments, informed by continuous user feedback.
Performance through iteration. Improve usability, functionality, and effectiveness through rapid, low-risk development cycles.
Strategic vendor engagement. Select the best-fit partners through global competitions, rigorous due diligence, and fit-for-purpose contracting.
Transparent co-development. Manage prototypes collaboratively to eliminate black boxes and reduce long-term vendor lock-in.

SOLUTIONS DEPLOYMENT

From prototype to production. At scale.

End-to-end implementation. Deploy working applications with full attention to integration, reliability, and long-term scalability.
System integration & alignment. Ensure seamless fit with existing infrastructure, workflows, and supervisory processes.
Operational readiness. Coordinate testing, rollout, and user training to ensure adoption across teams.
Sustainable scale-up. Build institutional capacity for long-term maintenance, evolution, and cross-agency interoperability.

designing, Testing & Deploying
solutions

Diagnostic

Assess institutional readiness and change management needs
Conduct structured diagnostics
Identify and prioritise use cases
Deliver strategic recommendations and implementation roadmaps

Design

Human-centred and agile design methodologies
Development of proof of concept (PoC)
Project charter and scope definition
Data requirements, workflows, and dashboard sketches

Resourcing

Promote open-source tech and open data models
Define vendor selection models and procurement packages
Support international tender processes
Assist with internal buy-in, fundraising, or budgeting

Deployment for scale

Implementation roadmap and change management plan
System integration and security compliance
Full-scale rollout support and vendor coordination
Long-term performance tracking and refinement strategy

Live Piloting

Configure environments for controlled rollout
Train supervisors and operational teams
Monitor technical, operational, and behavioural KPIs
Capture lessons for iteration or scaling

Prototyping

Lean, agile prototyping and iterative testing
Integration of user feedback loops
Cross-team co-development
Functional testing and user acceptance testing (UAT)

Incubated Solutions

Our solutions are designed to accelerate growth, elevate customer experiences, and seamlessly align with strategic goals. Through a blend of consulting, user experience, and creative innovation, each solution in our portfolio has been crafted to drive impactful, sustainable change. We focus on delivering results that matter—solutions that scale, evolve, and create lasting value in a rapidly changing digital landscape.

Featured

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Project title

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Financial Consumer Protection Suite with Chatbot, Web Portal, and Analytics Dashboard

Suptech suite – AI chatbot, case management portal, and analytics dashboard – enabling SEPS to manage consumer protection supervision in-house.

Client Superintendente de Economía Popular y Solidaria de Ecuador (SEPS), University of Cambridge
Partner Matellio, Proto, Cambridge SupTech Lab
Country Ecuador
Year 2024

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Inter-Governmental Consumer Complaints Intelligence Platform

With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.

Client Proto, Department of Trade and Industry of the Philippines, Philippine Competition Commission
Country Philippines
Year 2025

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G20/BIS Global SupTech TechSprint

design and implementation of the G20/BIS Global SupTech TechSprint.

Client Bank for International Settlements (BIS)
Country Switzerland
Year 2021

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Foreign Exchange (FX) Transactions Monitoring

Diagnosis of inefficiencies in FX transaction data workflows and co-creation of POCs for SupTech applications.

Client Banco de la Republica de Colombia (BRC)
Country Colombia
Year 2022

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Financial Market Monitoring through Complaints Data Analysis

Market-level suptech solution to enhance financial consumer complaints analysis.

Client Central Bank of Egypt (CBE), University of Cambridge
Partner World Bank (WB), Link Development, Cambridge SupTech Lab
Country Egypt, Arab Rep.
Year 2024

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Incubated Solutions

Suptech diagnostic &
strategy

A comprehensive suptech diagnostic and strategy development project with the Central Bank of Nigeria.

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Digital transformation
diagnostic

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Cross-government consumer complaints intelligence platform

With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.

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Sentiment analysis for digital assets supervision

An initiative conceived and driven by DTS with the University of Cambridge Centre for Alternative Finance (CCAF).

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Intelligence platform for flagging fraudulent fintech apps

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Financial consumer protection complaints monitoring

With 20 authorities, discovery and design of a platform for the collection and management of complaints from e-commerce users.

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Case Studies

Field-Tested.
User Validated .
Impact Delivered.

Financial Consumer Protection Suite
with Web Scraping and Machine
Learning-based Analysis

Find data and code. Co-develop with peers.

Our all-in-one immersive platform for data-driven diagnostics, co-design, and digital solution deployment – and collaboration. Built to power transformation and innovation across the GovTech ecosystem.

A community of communities that connects local priorities and innovation leaders to peers and global partners.

A secure, high-trust, deep-tech environment where public sector leaders use intelligent tools to design, test, and scale innovation.

What's New

Governance

Governance

Who we are

Principles

News & Press

What we do

Services

GovSpace

Cambridge SupTech Lab

Topics

What's New

Governance

Governance

Who we are

Principles

News & Press

What we do

Services

GovSpace

Cambridge SupTech Lab

Topics