Deployed approximately one week before Session 1, participants baseline their AI familiarity, tool exposure, and workflow priorities — calibrating session content before day one and seeding the organisation’s broader AI readiness picture.

2 hours live session  |  2 hours independent exercises

• What AI is, what it is not, and why it matters now for public sector agencies
• Machine Learning, Generative AI, and Agentic AI — practical distinctions, not theory
• GovTech Generations 3.0 framework: where most agencies are, where early movers are heading, and the 5G agentic frontier
• State of SupTech Report findings: AI maturity, deployment rates, and the challenges authorities are navigating
• Live exercise: participants complete the AI Readiness Assessment for their own organisation

2 hours live session  |  2 hours independent exercises

• AI governance & ethics: bias, transparency, accountability, and explainability
• Agentic AI governance: what to delegate to AI vs. what needs a human decision
• Building AI teams: roles, skills gaps, and how to structure for sustained capability
• Public–private partnerships: vignettes from peer agencies across regions

Two personalised deliverables built around your agency — not a generic template: 

• AI Strategy Worksheet: 8 dimensions: value proposition, use cases, prioritisation, ethics & compliance, infrastructure, skills, partnerships, and agentic readiness.
• AI Readiness Self-Assessment: Quantitative benchmarking across technology, operations, culture, skills, and ROI — with scores identifying where to invest next.